In-House Training
Book The Accidental Counsellor Training In-House
Respond to Emotional Distress — Without Burning Out.
From $5,500 (half day) to $8,800 (full day) — for teams of up to 40.
Prefer to talk first? Book a 30-min call with Rocky →
18+ Years
Real-World Experience
20,000+
Professionals Trained
95%
"Very Satisfied" Rating
The Problem
Your Team Shouldn't Face These Situations Alone
Burnout-related turnover costs organisations an average of $15,000 per staff member to replace. The cost of not training is higher than the cost of training.
"I Just Don't Want to Make It Worse"
Fear of escalating situations keeps your team from engaging when it matters most.
"I'm Carrying Everyone's Stuff — And It's Too Much"
Emotional overload is a real cost. Without tools, your people absorb stress that isn't theirs to carry.
"I Don't Know Where the Line Is"
Boundary confusion leads to overstepping, under-supporting, and burnout.
That's exactly the gap the Accidental Counsellor Training closes.
See It In Action
Watch the Difference the Right Framework Makes
Before training, tough conversations feel like a minefield. Afterwards, they feel manageable — even when emotions run high. Watch a two-minute look at how our framework changes the way teams show up.
Training Options
Choose the Format That Works for You
In-House
- — 20+ staff / larger groups
- — On-site, customised to your team
- — Best value for big teams
- — No travel time
- — Consistent training delivery
Online Private Group
- — 5–40 staff
- — Flexible scheduling
- — Live, interactive via Zoom
- — Cost-effective for smaller teams
- — Remote delivery
Public Sessions
- — Individuals or small teams
- — Networking opportunity
- — Most affordable per person
- — Multiple locations & online
- — Regular dates throughout the year
The Solution
What Is The Accidental Counsellor Training?
The Accidental Counsellor Training is a practical, skills-based program — not therapy, and not just theory. It's built for people whose job title isn't "counsellor," but who find themselves supporting others through distress anyway: teachers, team leaders, allied health and community workers, and anyone on the front line of other people's hard days.
Built on Carl Rogers' empathetic approach and Solution Focused Brief Therapy, and refined over 18+ years delivering to more than 20,000 professionals, the training gives your team six practical skills they can use in their very next conversation.
Hear directly from Rocky on what your team will experience.
What Your Team Will Learn
Six Core Skills for Confident, Compassionate Support
Six skills. One framework. Confidence from the very first conversation.
Listen with Purpose
Give people your full, intentional attention — the kind that makes them feel truly heard.
Stay Calm Under Pressure
Regulate your own emotional state so you can remain grounded when others are in distress.
Set Healthy Boundaries
Know where your role ends — and communicate that clearly, kindly, and with confidence.
Ask Questions That Help
Use solution-focused questions that open possibilities instead of deepening the problem.
Refer with Confidence
Know exactly when and how to connect someone with the right professional support.
Protect Your Wellbeing
Apply the THRIVE self-care framework so you can keep showing up — without burning out.
Pricing
Choose the Package That Fits Your Team
All prices include GST. Up to 40 staff at base rate.
Core Skills
$5,500
- Core Accidental Counsellor framework training
- Essential resource kit
- Post-training Q&A support via email
Full Impact
$8,800
- Complete framework + hands-on practice
- 12-month access to online course library (90+ courses)
- 3-month email/phone support
- Step-by-step implementation guide
40+ staff or a keynote session? Custom options available. Partner with other organisations for smart savings, or explore our online private team sessions for smaller teams.
Common Questions
Questions Teams Ask Before Booking
Can this be tailored to our sector?
What if someone in the room has their own lived experience of trauma or distress?
What support do we get after the session?
How far in advance do we need to book?
Ideal For
Built for the People on the Front Line
- Schools, early learning, and student wellbeing teams
"I immediately recommended you to our executive team. We're booking you for our whole staff."
- NDIS providers and disability support services
"Out of 21 evaluations, 20 respondents, or 95.24% were very satisfied from your presentation (the highest rank possible)."
- HR teams, people managers, and leaders
- Allied health, community service, and care sector staff
"This allowed me to make sure I don't overstep the boundaries and understand when not to go down in the pit with them."
- Any team supporting people through difficult situations
Testimonials
What Participants Say
"I immediately recommended you to our executive team. We're booking you for our whole staff."
"The workshop was so informative, and I have already been applying some strategies both in my personal and professional life."
"Out of 21 evaluations, 20 respondents, or 95.24% were very satisfied from your presentation (the highest rank possible)."
"This allowed me to make sure I don't overstep the boundaries and understand when not to go down in the pit with them."
"What a fantastic training course! We have had nothing but positive feedback."
"I have used your techniques twice already and it was FABULOUS! I had direction and focus and purpose and just a really positive vibe in both conversations."
Get a Custom Proposal
Empower Your Team — Before the Next Tough Conversation
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Accidental Counsellor Training
Respond to Emotional Distress — Without Burning Out