The Accidental Counsellor Training Public Events
Face to Face & Online Via Zoom

Connect and Influence Without Burning Out.
Jul
7
Thu
2022
*NEW* The Accidental Counsellor 3-Hour Session (Online)
Jul 7 @ 10:00 pm – Jul 8 @ 1:00 am
A Solutions Focused Approach to listening and responding to emotional distress without burning out.

Who is this for?

This session is for anyone and everyone who responds to emotional upset and distress. That’s most of us, right?

If you’re a teacher, parent, community service worker, anyone really who wants to learn how to listen and respond to emotional upset without being overwhelmed. This is for you!

Why is this important?

One story comes to mind that illustrates the importance of this session. A young lady I was seeing for counselling recounted how she couldn’t speak about her loss and grief, not even to her mother and sister who she loved and knew they loved her.

When I asked why she couldn’t speak to her family she told me that they “find it too hard”. She explained that every time she started speaking about her pain and distress the responses were, “Don’t be upset”, “Everything will be okay”, “Give it time”, and more.

Unfortunately, most people believe that being “positive” and “hopeful” in these situations is what’s needed. It comes mostly from a good place to help the person who is upset feel better. The result is usually the opposite. We all want to be heard and understood. We all want to have our feelings validated and acknowledged.

As you can gather this will be a key aspect of the training but there will be more!

What will you learn?

The training covers 3 core areas:

1) Self Care and Wellbeing so you can manage the toll listening to stories of emotional distress can have on us. This also includes appropriate referral.

• Mental Health and Wellbeing strategies.

• Referral and boundaries framework.

2) Connection so we are able to validate and acknowledge the person so they feel heard and understood.

• Reflective listening

• Brain based communication

3) Influence so we can ask appropriate “solution focused questions” if appropriate rather than giving unsolicited advice.

• Setting the agenda questions

• Scaling questions

How does it work?

The Accidental Counsellor is a full day program however we’ve created shorter versions for those who have time constraints and prefer an introductory session.

Date: 7th July

Delivery: Live online via Zoom

Fee: $99

Times:

WA and Singapore – 10am to 1pm

NT – 11:30am to 2:30pm

QLD – 11:00am to 2:00pm

SA – 11:30am to 2:30pm

QLD/VIC/NSW/ACT/TAS – 12:00pm to 3:00pm

NZ – 2:00pm to 5:00pm

You can check the time zones above are correct using this site: https://www.worldtimebuddy.com/

Refund policy: All registrations for tickets are final. No refunds are available; however, tickets may be transferred to another individual or credit to a toward a future event if you are unable to attend.

Jul
21
Thu
2022
Advanced Accidental Counsellor Training – July 2022 (Online)
Jul 21 @ 10:30 am – 5:00 pm
ADVANCED COUNSELLING SKILLS FOR ACCIDENTAL COUNSELLORS

Advanced Counselling Skills for Accidental Counsellors

Live Online Via Zoom Video Conferencing

How to provide more effective emotional support to people in your care

If you find yourself responding to people’s emotional distress without formal counselling qualifications you are an Accidental Counsellor.

You have difficult conversations often in your role. Perhaps you are a member of a school staff or perhaps an allied health professional or community service worker, regardless – you support the people in your care and that can mean responding to their pain and suffering.

Perhaps you have picked up some skills in responding in your role, attended a level 1 Accidental Counsellor training, or learnt some basic skills in counselling.

The skills taught in this workshop will help you respond more effectively and accelerate your results with those you help, by helping you to:

  • Connect more rapidly and deeply with those in need and lead them towards solutions
  • Learn advanced listening and responding skills for deeper rapport and advanced empathy
  • Build your confidence in managing emotionally challenging interactions
  • Learn how to adapt your approach to different clients and match their language, communication style, energy and emotional style
  • Learn how to respond more “in the moment” and trust your intuitive responses
  • Learn new skills in reframing to help people to access their strengths and resources and direct their focus towards the next best step
  • Learn new “tapping” techniques Emotional Freedom Techniques (EFT) and Simple Energy Techniques (SET) that you can use to help people rapidly release their stress and anxiety

What you can expect:

You’ll gain an understanding of how to adapt yourself and your approach to different clients, including matching their language, communication style, and energy to tailor responses and design interventions in the moment that work.

How to increase your “response repertoire” so that you have a range of ways of responding to difficult clients and difficult issues and don’t get stuck.

How to rapidly establish deep levels of rapport with people in your care and use advanced empathy to quickly get on their level, help them to feel understood, validate challenging feelings, and facilitate positive shifts in their emotional states.

How to use humour to connect with people to help shift their perspective and lighten up their mood.

How to interrupt negative patterns using warm-hearted humour and provocative language, with good connection.

How to establish a “heart connection” with people so that they trust you and allow you to work on deeper levels with issues.

What others say about Rocky’s and Steve’s programs:

“The very next day I was applying some of the strategies that were discussed during this course to assist a student to come back out of the intense emotions she was experiencing and enjoy the excursion that we were on. A very beneficial course that has helped me be more confident in and conscious of the discussions that I have with students.” – Rhiannon Hall

‘What a fantastic day of information that will be invaluable in my work place and all other aspects of my life. Very worthwhile.” – Justine Upton

“It was incredibly helpful – gave an enormous number of tips and practical advice on managing difficult conversations. Boosted my confidence to converse with parents and teachers having just stepping into acting head of year 10 at my school!” – Lucinda Randazzo

“The Accidental Counsellor training … is still one of the greatest Professional Development opportunities I’ve ever undertaken.” – Damien Clift

“Probably the most practical and useful workshop I have been on ever (and I’ve been on a lot).” – Dean Pistilli, Psychologist, Sydney

“Thank you for an amazing workshop. I believe this has already been life-changing for me. I am deeply impressed with your training and the expertise you bring as therapist. Inspiring. Thank you. Big thank you. Big, big thank you…” – Sebastiaan van der Schrier, Social Anxiety Coach, Netherlands

“Steve Wells’ program gets to the roots of behavioral change and uses some of the most effective tools available today to bring about rapid and lasting change.” – Human Resources Magazine Australia

About the Presenters:

Rocky Biasi

Rocky Biasi created the Accidental Counsellor in 2008 as a result of his experience as a high school teacher, school counsellor, and counsellor in private practice for 20 years. He has presented the Accidental Counsellor to ten thousand people both online and in face to face workshops in Australia, New Zealand and South East Asia.

25 years ago, Rocky found himself depressed and anxious and didn’t know what that was! His story from seeking counselling to becoming a counsellor is an unlikely story.

At the age of 16, Rocky left school to work in banking after which he proceeded to his own retail business. Ultimately, Rocky decided to follow his dreams and pursue his passion for teaching, commencing his teaching career in his 30s.

He then found himself receiving counselling and then started a counselling degree. Along the way he changed his life and is passionate about sharing his story and program for Mental Health and Wellbeing.

Steve Wells

Steve Wells is an internationally recognised psychologist and peak performance consultant who regularly conducts corporate, professional development, and personal development programs in 12 countries worldwide. He has been training counsellors and therapists for over 30 years.

Steve previously worked for 10 years in the WA Department of Education and Training in a range of leadership roles, including Psychologist in Charge of two separate resource centres for students with severe social, emotional and behavioural problems. For 20 years Steve presented to business owners in the Curtin University Centre for Entrepreneurship.

Steve is the author of the bestseller 100% YES! and co-author of 4 other books including Enjoy Emotional Freedom. Steve’s presentations are always entertaining and filled with practical strategies you can apply immediately to get better results – with less stress!

Video Conferencing Details

Teleconference Live Online Workshops run from 10.30 am – 5pm (Sydney Time)

Introduction to the training and technology 10.30am to 10.45am

Session 1. 10.45am-12.15am Break 1 (15 min)

Session 2. 12:30pm – 1.45pm Break 2 (30 minute)

Session 3. 2.15pm to 3.30pm Break 3 (15 minute)

Session 4. 3.45pm pm to 5pm

What do I need to participate?

To participate in this session you need the following:

1. A laptop or computer which will be used to participate in the Zoom conference call. On this you will see the presenter, the slides, instructions and all demonstrations. Many of our schools and organisations connect their laptop to a big screen/projector.

2. If you choose to use the digital copy of the 62 page manual for the day you’ll need to access that from another computer, laptop or device.

3. Pen & Paper for any notes/workbook activities if you choose to print a hard copy of the manual.

4. The microphone on your laptop/computer/tablet will allow you to ask questions and participate as an active attendee.

5. For a better listening experience we recommend using headphones. This can be the same as what you use with your phone currently.

6. When you click through, you’ll need to download the zoom application to connect with the call so please join a couple of minutes early to do so.

Cancellation Policy:

All registrations for tickets are final. No refunds are available, however tickets may be transferred to another individual (subject to prior written notification and confirmation by us) if you are unable to attend.

Sep
14
Wed
2022
Accidental Counsellor Training Sydney September 2022 @ York Events
Sep 14 @ 9:00 am – 4:00 pm

THE ACCIDENTAL COUNSELLOR TRAINING

For Anyone Not Trained As A Counsellor But Often Find Themselves in Counselling Situations By Accident.

As an Accidental Counsellor you are not a qualified Counsellor and you don’t do therapy. However, regardless of title or qualification you are an Accidental Counsellor.

Accidental Counsellors are people who find they are placed in a counselling/mentoring/coaching role by accident, as a result of requests for help from friends, colleagues, clients or others.

THE ACCIDENTAL COUNSELLOR TRAINING will focus on 3 core themes:

  • Wellbeing
  • Connection
  • Influence

WELLBEING

As an Accidental Counsellor a focus on your wellbeing and self care is essential to avoid burnout.

A focus on your wellbeing and self-care allows you to connect to the stories of pain and suffering you hear from the people you support.

CONNECT

We connect to people’s stories of pain and suffering by listening and acknowledging and validity what their experience.

It’s with this deep connection that safety and trust increases and the person begins to calm down. Then if appropriate you can ask questions to help the person discover their “next best step”.

INFLUENCE

Using practical “Solution Focused” questions and language patterns means you are not giving advice but more facilitating and empowering the person to take their next best step.

AREAS COVERED IN THE ACCIDENTAL COUNSELLOR TRAINING INCLUDE

– Evidence based Wellbeing strategies from the field of Positive Psychology

– Connection processes including reflective listening and the Perception Process

– How to influence using Solution Focused Communication

– and much more!

The Accidental Counsellor Training live event has been conducted all over Australia, New Zealand and South East Asia to over 10,000 people!

Created by Rocky Biasi in 2008 receiving stellar reviews from all in attendance. Book your spot now to ensure you don’t miss out.

What attendees have said about the workshops:

What a fantastic training course! We have had nothing but positive feedback and I think you reached deep into the hearts and minds of many of our volunteers.

Anna Partridge – Wayside Chapel

The one-day workshop I attended and the online videos I watched prior to attending have given me so much comfort and so many strategies, rationales and frameworks that I can use in both my professional life and my personal life.

Ouranita Karadimas – Holroyd High School

Professional Learning Hours

The Accidental Counsellor Training is endorsed by NESA, TQI and the Australian Community Service Workers Association.

Who Should Attend?

Anyone who finds themselves supporting people in emotional distress without formal counselling skills.

Details

Full one day workshop

Registration from 8.45am, workshop runs from 9.00am – 4.00pm

Morning and Afternoon tea included. Lunch is your own responsibility.

Refund policy

All registrations for tickets are final. No refunds are available, however tickets may be transferred to another individual if you are unable to attend.

Sep
27
Tue
2022
*NEW* The Accidental Counsellor 3-Hour Session (Online)
Sep 27 @ 12:00 pm – 3:00 pm
A Solutions Focused Approach to listening and responding to emotional distress without burning out.

Who is this for?

This session is for anyone and everyone who responds to emotional upset and distress. That’s most of us, right?

If you’re a teacher, parent, community service worker, anyone really who wants to learn how to listen and respond to emotional upset without being overwhelmed. This is for you!

Why is this important?

One story comes to mind that illustrates the importance of this session. A young lady I was seeing for counselling recounted how she couldn’t speak about her loss and grief, not even to her mother and sister who she loved and knew they loved her.

When I asked why she couldn’t speak to her family she told me that they “find it too hard”. She explained that every time she started speaking about her pain and distress the responses were, “Don’t be upset”, “Everything will be okay”, “Give it time”, and more.

Unfortunately, most people believe that being “positive” and “hopeful” in these situations is what’s needed. It comes mostly from a good place to help the person who is upset feel better. The result is usually the opposite. We all want to be heard and understood. We all want to have our feelings validated and acknowledged.

As you can gather this will be a key aspect of the training but there will be more!

What will you learn?

The training covers 3 core areas:

1) Self Care and Wellbeing so you can manage the toll listening to stories of emotional distress can have on us. This also includes appropriate referral.

• Mental Health and Wellbeing strategies.

• Referral and boundaries framework.

2) Connection so we are able to validate and acknowledge the person so they feel heard and understood.

• Reflective listening

• Brain based communication

3) Influence so we can ask appropriate “solution focused questions” if appropriate rather than giving unsolicited advice.

• Setting the agenda questions

• Scaling questions

How does it work?

The Accidental Counsellor is a full day program however we’ve created shorter versions for those who have time constraints and prefer an introductory session.

Date: 27th September

Delivery: Live online via Zoom

Fee: $99

Times:

WA and Singapore – 10am to 1pm

NT – 11:30am to 2:30pm

QLD – 11:00am to 2:00pm

SA – 11:30am to 2:30pm

QLD/VIC/NSW/ACT/TAS – 12:00pm to 3:00pm

NZ – 2:00pm to 5:00pm

You can check the time zones above are correct using this site: https://www.worldtimebuddy.com/

Refund policy: All registrations for tickets are final. No refunds are available; however, tickets may be transferred to another individual or credit to a toward a future event if you are unable to attend.

Nov
16
Wed
2022
Accidental Counsellor Training Sydney November2022 @ York Events
Nov 16 @ 9:00 am – 4:00 pm

THE ACCIDENTAL COUNSELLOR TRAINING

For Anyone Not Trained As A Counsellor But Often Find Themselves in Counselling Situations By Accident.

As an Accidental Counsellor you are not a qualified Counsellor and you don’t do therapy. However, regardless of title or qualification you are an Accidental Counsellor.

Accidental Counsellors are people who find they are placed in a counselling/mentoring/coaching role by accident, as a result of requests for help from friends, colleagues, clients or others.

THE ACCIDENTAL COUNSELLOR TRAINING will focus on 3 core themes:

  • Wellbeing
  • Connection
  • Influence

WELLBEING

As an Accidental Counsellor a focus on your wellbeing and self care is essential to avoid burnout.

A focus on your wellbeing and self-care allows you to connect to the stories of pain and suffering you hear from the people you support.

CONNECT

We connect to people’s stories of pain and suffering by listening and acknowledging and validity what their experience.

It’s with this deep connection that safety and trust increases and the person begins to calm down. Then if appropriate you can ask questions to help the person discover their “next best step”.

INFLUENCE

Using practical “Solution Focused” questions and language patterns means you are not giving advice but more facilitating and empowering the person to take their next best step.

AREAS COVERED IN THE ACCIDENTAL COUNSELLOR TRAINING INCLUDE

– Evidence based Wellbeing strategies from the field of Positive Psychology

– Connection processes including reflective listening and the Perception Process

– How to influence using Solution Focused Communication

– and much more!

The Accidental Counsellor Training live event has been conducted all over Australia, New Zealand and South East Asia to over 10,000 people!

Created by Rocky Biasi in 2008 receiving stellar reviews from all in attendance. Book your spot now to ensure you don’t miss out.

What attendees have said about the workshops:

What a fantastic training course! We have had nothing but positive feedback and I think you reached deep into the hearts and minds of many of our volunteers.

Anna Partridge – Wayside Chapel

The one-day workshop I attended and the online videos I watched prior to attending have given me so much comfort and so many strategies, rationales and frameworks that I can use in both my professional life and my personal life.

Ouranita Karadimas – Holroyd High School

Professional Learning Hours

The Accidental Counsellor Training is endorsed by  TQI and the Australian Community Service Workers Association.

Who Should Attend?

Anyone who finds themselves supporting people in emotional distress without formal counselling skills.

Details

Full one day workshop

Registration from 8.45am, workshop runs from 9.00am – 4.00pm

Morning and Afternoon tea included. Lunch is your own responsibility.

Refund policy

All registrations for tickets are final. No refunds are available, however tickets may be transferred to another individual if you are unable to attend.

Dec
5
Mon
2022
NEW* The Accidental Counsellor 3-Hour Session (Online)
Dec 5 @ 12:00 pm – 3:00 pm
A Solutions Focused Approach to listening and responding to emotional distress without burning out.

Who is this for?

This session is for anyone and everyone who responds to emotional upset and distress. That’s most of us, right?

If you’re a teacher, parent, community service worker, anyone really who wants to learn how to listen and respond to emotional upset without being overwhelmed. This is for you!

Why is this important?

One story comes to mind that illustrates the importance of this session. A young lady I was seeing for counselling recounted how she couldn’t speak about her loss and grief, not even to her mother and sister who she loved and knew they loved her.

When I asked why she couldn’t speak to her family she told me that they “find it too hard”. She explained that every time she started speaking about her pain and distress the responses were, “Don’t be upset”, “Everything will be okay”, “Give it time”, and more.

Unfortunately, most people believe that being “positive” and “hopeful” in these situations is what’s needed. It comes mostly from a good place to help the person who is upset feel better. The result is usually the opposite. We all want to be heard and understood. We all want to have our feelings validated and acknowledged.

As you can gather this will be a key aspect of the training but there will be more!

What will you learn?

The training covers 3 core areas:

1) Self Care and Wellbeing so you can manage the toll listening to stories of emotional distress can have on us. This also includes appropriate referral.

• Mental Health and Wellbeing strategies.

• Referral and boundaries framework.

2) Connection so we are able to validate and acknowledge the person so they feel heard and understood.

• Reflective listening

• Brain based communication

3) Influence so we can ask appropriate “solution focused questions” if appropriate rather than giving unsolicited advice.

• Setting the agenda questions

• Scaling questions

How does it work?

The Accidental Counsellor is a full day program however we’ve created shorter versions for those who have time constraints and prefer an introductory session.

Date: 5th December

Delivery: Live online via Zoom

Fee: $99

Times:

WA and Singapore – 10am to 1pm

NT – 11:30am to 2:30pm

QLD – 11:00am to 2:00pm

SA – 11:30am to 2:30pm

QLD/VIC/NSW/ACT/TAS – 12:00pm to 3:00pm

NZ – 2:00pm to 5:00pm

You can check the time zones above are correct using this site: https://www.worldtimebuddy.com/

Refund policy: All registrations for tickets are final. No refunds are available; however, tickets may be transferred to another individual or credit to a toward a future event if you are unable to attend.

TESTIMONIALS

What Our Students Say

I have already used some of the tips I learnt at the training with an irate parent and a cranky student, with great success! Thank you.
Catherine Pearse
Heathcote High School

Hi Rocky,I Have used your techniques twice already and it was FABULOUS! (obviously not seemless – more practise needed) but i had direction and focus and purpose and just a really positive vibe in both conversations. Love it. Thanks heaps.

Tricia Bradley
Connect and Influence without Burning Out
Accidental Counsellor Training